ServiceMax
Provides mobile field service management software that you can access anytime and anywhere. It features connected services, mobile apps, contracts and scheduling, social and analytics, parts management, online collaboration, customer engagement, and more. The software can be applied in various industries, including life sciences, medical equipment, high tech manufacturing, communications equipment, and commercial services.
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ServiceMax Review and Overview
This system facilitates field management through systematic techniques. Optimization in every part of fieldwork is possible, including asset management, scheduling, dispatching, and more. Communication systems that empower your staff to send and receive information in a better way are also available.
Manage your fields
ServiceMax provides useful field management software that helps equipment manufacturers and service providers execute their delivery processes. Scheduling and dispatching work orders and technicians become accessible through the job oriented dashboard that is available. The planners and dispatchers get a complete overview of the work going on and can zoom in on all relevant information to make the right decisions. They can create work orders, perform job scheduling, get resource recommendations, and predict timing using the intelligent systems. A mobile app is also available for your technicians to ease access.
Manage your assets
Asset management becomes easy through the products provided by ServiceMax. They help in the execution of operations and running maintenance while increasing asset uptime. Planning and scheduling the usage of assets to ensure optimum utilization and avoid problematic clashes is possible. Complex jobs and shifts are visible, which increases planning capacity. A comprehensive asset management database is available, which keeps track of all the information about your assets in the field or inventory in real-time. Through the software, contractors can also figure out the right time to perform maintenance work.
Communicate effectively
Zinc real-time communication software helps business owners contact their technicians to provide information and guidance quickly. This feature reduces the meantime to repair and boost customer satisfaction. Teams can communicate one on one and in groups using voice, video, texts, and content sharing. The conversations go directly to the records in ServiceMax, which emphasize seamless discussion. The user interface is intuitive and can troubleshoot in case of a problem.
