
Smart IVR
Smart IVR is an advanced Interactive Voice Response software designed to enhance customer interactions through seamless voice automation and AI capabilities. It supports dynamic call routing, integrates with major cloud APIs, and features robust speech recognition technology. Its flexible architecture ensures reliability and scalability for high-volume call processing, making it ideal for diverse business needs.
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Top Smart IVR Features
- Natural language processing
- Advanced speech recognition integration
- Multi-tenancy architecture
- High scalability and reliability
- Interactive DTMF services
- Customizable voice prompts
- Real-time speech-to-text conversion
- Secure cloud API connectivity
- Voice automation capabilities
- Integration with external databases
- Supports multiple speech engines
- Seamless integration with Dialogflow
- Click-to-Video functionality
- CoBrowsing for user assistance
- Scan-to-Video capabilities
- Remote collaboration tools
- Scheduled video calls
- Voice response scripting
- Cross-platform compatibility
- Compliance with security standards