X Cloud Contact Center
X Cloud Contact Center transforms communication for businesses of all sizes by integrating voice, chat, and video on a single platform. Agents can be efficiently managed and categorized for skills-based call routing, while employees enjoy enterprise-level capabilities and WebRTC support for seamless collaboration. Push notifications ensure no vital calls are missed, enhancing team connectivity and productivity.
Top X Cloud Contact Center Alternatives
Business VoiceEdge
Business VoiceEdge provides a robust cloud-hosted PBX solution tailored for enterprises of all sizes.
Talkroute
The Talkroute app revolutionizes business communication by allowing seamless call management from anywhere—office, home, or on the go.
Unite
Unite is an intelligent VoIP software designed to enhance communication and collaboration for businesses.
Velocity Voice
Velocity Voice offers a robust cloud-based phone system tailored for small businesses seeking big business capabilities.
SIP US
Offering free SIP trunk setup in just 60 seconds, this service empowers businesses with flexible communication solutions tailored to their needs.
Callifi
A full-service business telephone provider, Callifi specializes in tailoring advanced VoIP solutions for small to medium enterprises.
MightyCall
Its intuitive interface streamlines call management, while features like multi-level voice menus, advanced dialing options...
Business VoIP Solutions
With features like desktop dialing, a custom mobile app, and standalone vFax services, users can...
SIP Trunking
With no contracts or hardware requirements, resellers can easily provide customers with flexible, modern communication...
Vonix Voice
With functionalities for messaging, team chat, and web chat, it enhances communication on smartphones and...
Virtual Office
With distinct deployment and update mechanisms, the EXE installer is recommended for effortless access to...
RingByName
It offers an integrated phone service with features such as video collaboration and built-in CRM...
Twilio Platform
With robust VoIP capabilities, it supports multichannel messaging, secure video calls, and real-time phone intelligence...
Cloud Phone
Users can manage calls, send automated texts, and schedule marketing campaigns effortlessly...
Nextiva Office
It integrates AI-driven automation and intelligent routing to optimize interactions across multiple channels, enabling businesses...
Top X Cloud Contact Center Features
- Skills-Based Call Routing
- WebRTC Integrated Communication
- Push Notifications for Calls
- Unified Messaging Platform
- Real-time Team Collaboration
- Easy Video Conferencing
- Dedicated Conference Rooms
- Agent Categorization for Routing
- Cross-Device Functionality
- Inbound Contact Center Management
- Enterprise Phone System Features
- Simplified Internal Collaboration
- Multi-Channel Communication Options
- Automated Interaction Routing
- Remote Team Communication Tools
- Instant Messaging Capabilities
- Customizable Agent Profiles
- Seamless Integration with Existing Systems
- Simple User Management Interface
- Comprehensive Reporting and Analytics
