Agiloft

Agiloft

Provides IT service management software that allows you to adapt to your business needs more quickly by simplifying complex systems. It features change management, workflow management, contract management, asset management, customer service and support, and ITIL service management. It offers various pre-built integrations, including LDAP Active Directory, MS Outlook, QuickBooks, Google, and Microsoft Office.

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Agiloft Review and Overview

Agileloft is an enterprise-oriented software suite that seeks to increase the efficiency of business processes through automation and machine-learning technology. Complete automation of BPM allows greater ROI by making each process faster and more accurate than humanly possible. The Agileloft suite contains a variety of applications for achieving total digital transformation of business processes.

Service desk and customer support with Agileloft

The IT service is always essential to the company for providing assistance to its customers. Through Agileloft, companies can improve their ITIL and ITSM drastically. It's IT ticketing service allows companies to raise tickets quickly, intelligently assigning each task to the most suitable person for an optimal solution, while tracking both the efficiency of service and allowing companies to prioritize or deprioritize an action.

Its service management systems like Internal Helpdesk helps deter any obstruction to the workflow and facilitates effective communication between the company and its customers for closing issues quicker, greatly accelerating the pace of service.

Effective management of assets and contracts

Agileloft automates the managerial tasks of the company too. Through its contract management system, all the stages in the lifecycle of a business contract can be managed unobtrusively and efficiently.

It also has an integrated Asset Management system that enables companies to proficiently handle assets and monetary resources for tasks both internal and external in nature. Agileloft can also work as a digital document management solution, effectively storing all the company paperwork and producing them when required.

Fueling smarter projects by Agileloft

Last but not least, Agileloft help simplify complex projects through its many integrated solutions. From cost management to resource management to management of company deadlines, Agileloft serves teams striving to create the most satisfying projects in no time.

Every task is carefully organized by Agileloft’s project management systems, while periodic assistance can be provided to the team through its Internal Helpdesk. The most alluring feature is that all this requires knowledge of minimal to no programming, and can be done easily through its convenient GUI.