Top Amazon Lex Alternatives

With the latest technological developments all over the world, AI and machine learning has taken full control over the business proceedings and has revolutionized the services customers are getting at all-time low costs. The artificial assistants have helped the customers in getting rid of all the technical issues without wasting time and money. These bots are capable of solving most of the problems that most people face while buying any product. Amazon Lex is one such software that uses the latest technology to train their company bots and deploys them to provide the best assistance possible.

Using the latest techniques of training

The software developed by Amazon is the first of its kind and has set a very high bar for their peers. Amazon uses the brand-new special packages to train the AI bots to make them as humanly perfect as possible. These bots are not only cost-efficient for the companies but also acts as a 24x7 virtual assistant for the users. It uses Automatic Speech Recognition (ASR) to convert the speeches into written text, helping the users in conveying the message exactly like they want to. The advanced deep learning techniques like NLU help the bots to understand the nature of the speech and helps them to act accordingly.

One bot, Various roles

The bots developed by Amazon Lex is capable of doing multi-tasking. It has been developed in a way that the bots can act as any type of assistant the user wants it to become. It can act as an informational bot that helps the companies in delivering the benefits they provide to the consumers directly. It can also take the form of a Call center bot that is always ready to register the complaints of the users regardless of the date and time.