Applango
In the demanding environment of contact centers, Applango's Artificial Intelligence analyzes hundreds of behavioral parameters to identify agents at risk of resignation. By predicting customer frustrations based on past interactions, it enables proactive measures to enhance satisfaction, reduce churn, and mitigate escalations, ultimately transforming call center operations.
Top Applango Alternatives
FastSensor
FastSensor leverages AI to transform foot traffic data into actionable insights, enabling businesses to enhance customer interactions and optimize events and booths.
OSI Feedback
OSI Feedback offers an intuitive customer experience software that simplifies survey creation and distribution.
eTouchPoint
eTouchPoint empowers organizations to enhance customer experiences by seamlessly integrating IVR, web, SMS, and other communication channels based on customer preferences.
StoryPulse
StoryPulse transforms CRM and customer experience processes by integrating Salesforce and Veeva capabilities.
Retail Toolkit
Designed exclusively for passionate independent retailers, this performance management platform enhances purchasing efficiency and accelerates product turnover across multiple locations.
Tatvam
Tatvam simplifies the process of gathering and analyzing customer feedback from various channels, utilizing advanced technologies like Natural Language Processing and Sentiment Analysis.
Centriam CX
By integrating various customer data sources, it provides actionable insights that identify at-risk customers and...
Tattle
With an intuitive dashboard and AI Coach, operators can identify weaknesses, improve menu items, and...
AfterWords
By analyzing customer interactions and purchase details, it identifies issues promptly, enabling teams to address...
SATISFYD
Its Voice of the Customer (VoC) and Voice of the Employee (VoE) solutions empower businesses...
Staffino
By streamlining interactions, it fosters efficient collaboration and ensures that feedback is seamlessly integrated into...
Yogi
By analyzing millions of reviews daily, it uncovers nuanced sentiment and identifies areas for improvement...
Cora Journey
By transforming how customers engage with services across healthcare, education, and finance, it fosters deeper...
Alterna CX
Through its AI-driven insights, it has reduced complaints by 20% and boosted NPS by 18...
NetOwl
It excels in multilingual entity extraction, sentiment analysis, and robust identity resolution, helping organizations enhance...
