Atende Simples
Atende Simples empowers businesses to optimize operations and enhance customer service. Trusted by over 1,500 companies, it features real-time performance analysis, customizable SLAs, and automated callbacks. With integrations like Zendesk, users experience significant reductions in response times and missed calls, while boosting satisfaction rates through intelligent automation and dynamic workflows.
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Top Atende Simples Features
- Real-time performance analysis
- Customizable SLAs
- Detailed call reports
- Automatic callback feature
- Customer satisfaction surveys
- Call recording functionality
- Intelligent URA system
- Process automation in URA
- Dynamic routing flows
- Automatic dialers
- Call tracking integration
- Native Zendesk integration
- Customizable dashboards
- High-performance operation setup
- Cloud-based communication solutions
- Cost reduction strategies
- Usability-focused design
- Enhanced customer satisfaction metrics
- Scalability for growing businesses
- Comprehensive support resources.
