Aurus Service Center
Aurus Service Center offers a dynamic platform tailored for IT service management and business process optimization. With ITIL alignment and a user-friendly interface, service providers can effortlessly customize workflows, manage assets, and automate processes. The cloud-based solution ensures accessibility and swift implementation, enabling organizations to enhance service delivery and customer satisfaction efficiently.
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Top Aurus Service Center Features
- Flexible workflow customization
- ITIL framework integration
- Cloud-based accessibility
- Multi-client support
- Personalized service catalogs
- Agile implementation process
- Integrated asset management
- Service satisfaction tracking
- Various service request channels
- Automated service approval cycles
- Gradual CMDB implementation
- Version-controlled workflow updates
- Partner-driven consulting and training
- Market best practices compliance
- Direct integration with MS AD
- Continuous solution improvement
- Customizable SLAs
- Comprehensive business process management
- Easy-to-use interface
- Rapid deployment and setup.
