AVOXI
AVOXI offers a robust cloud-based call center solution, enabling businesses to manage communications seamlessly across 150+ countries. With direct connections to local carriers, it ensures superior call quality and efficient traffic routing. Enhanced by analytics and automation, this platform streamlines operations while providing critical insights into performance and customer interactions.
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AVOXI Review and Overview
Avoxi is one of the best Voice over Internet Protocol (VoIP) providers, that has been delivering its quality services to 5 continents since 2001. It is a solution provider to telecommunications need for those businesses that require international calling to either all phones or to call centers.
Avoxi has been delivering solutions to BPOs, hotels and many other businesses that demand international calling and processing 500,000,000 calls for 17 years.
The website can be navigated by clicking on the various buttons available just at the top of the home page for the services and solutions provided.
What are the available services?
Avoxi provides several telecommunication services, including VoIP services, Cloud Contact Centre Software, business texting, global SIP trunking, toll-free business numbers, international call forwarding services, and SMS forwarding services (only for the US and Canada).
How are the solutions provided?
The solutions provided are categorized into the size of business seeking telecommunication services. Ranging from small scale to medium size and enterprises, Avoxi delivers world-class solutions to all its clients.
Also, based on the type of industry, the required solutions can be chosen. Avoxi serves for telecommunication requirements of industries like eCommerce and retail, manufacturing, recruitment, financial services, insurance sector, travel and tourism, and hospitality.
The solutions can also be sorted out based on the need like automatic call distribution, call monitoring, call queues, call recording, cloud IVR and international calling.
Pricing
Avoxi provides 7 plans with different prices to choose from. Starting from Classic, to Basic, Connect, Standard (rated as the most popular choice), Advanced and then Premium, the price per month and free minutes increases from $4.49 to $70.99 and 0 to 2501 respectively.
The additional cost charged after the free minutes are utilized decreases from $0.069 to $0.042 per minute as the plan is switched from Classic to Premium.
Once the suitable plan is selected, the website asks to select the Add on features of SMS forwarding and call recording.
Top AVOXI Features
- Global coverage in 150+ countries
- Premium call quality delivery
- Efficient traffic routing
- Easy integration with existing apps
- Automated process management
- Comprehensive performance analytics
- Instant activation of virtual numbers
- Affordable pricing plans
- Dedicated international voice experts
- Machine learning enhancements
- Streamlined voice provider ecosystem
- Enhanced customer conversation experience
- Greater uptime assurance
- Long-term service stability
- User-friendly web interface
- Advanced call management capabilities
- Programmable voice options
- SIP integration support
- Monthly updates and newsletters
- Knowledge base and webinars
