Top Base CRM Alternatives

Base CRM is a Private Enterprise and a Software company. Base CRM is a computed sales platform which provides features such as pipeline management, phone dialing, forecasting, email, reporting and many more. Base CRM is a unique web-based platform for sales and services. Base CRM allows companies to interact with their customers directly and enables B2B and B2C businesses.

Base CRM is a customer relationship management application. Base CRM is both a web-based and application-based sales platform. The company enables users to perform business to business sales as well as direct business to customer sales that is it allows B2B and B2C business techniques. The company allows sales professionals to manage their sales, to track their leads, it also allows professionals to interact with their customers in a proactive fashion. 

Base CRM is a base automation module which stands alone in the market. Base CRM provides you with attractive features such as self-service capabilities through a web portal and integrated channel management. The company was founded in the year 2005 by the famous five Uzi Shmilovici, Bart Kiszala, Pawel Niznik, Ela Madej and Agata Mazur.

How is it different?

On Sept 2018, Base CRM was taken over by Zendesk and the company was later renamed as Zendesk Sell. Base CRM has a user-friendly interface to interact with the customers. The platform empowers sales professionals to increase their business through more customer interactions and relationship management. Base CRM provides you with a list of unique features.

Base CRM provides a sales tool for salespeople. It helps you to remove sales friction and allow the user to analyze, access and collaborate on different deal data. It helps you to turn conversations into conversions. Whenever customer support is required, a ticket is raised which is tackled wittily by the customer care team and provides customer access to the product they require.  Base CRM enables you to create and manage your own pipeline in a way which helps you prioritize your customers and take care of other prospects. It helps you to connect to your customers better. Base CRM imparts you features such as web messaging, web emails, web calls which helps the sales department to keep a connection with their customers.

Role of Base CRM

Base CRM plays an important role in online sales. It helps to grow business and create different business trends. Base CRM or Zendesk Sell provides you with 24x7 services to their customers. The help desk is a professional crew which helps you develop your business and maintain your customer relations.