ExpressConnect
ExpressConnect® enhances data center management by offering automated ticketing and account management for server, storage, and network maintenance. Users benefit from real-time hardware monitoring, swift ticket generation, and proactive service responses. The platform also supports integration with existing systems, empowering teams to efficiently manage infrastructure projects and warranty coverage seamlessly.
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Top ExpressConnect Features
- Automated ticketing system
- Real-time hardware monitoring
- Secure agentless solutions
- Custom integration options
- 24/7 support availability
- User-friendly account management
- Warranty coverage tracking
- Carbon savings calculator
- Monitoring and ticketing integration
- Fast service engineer callbacks
- Comprehensive service diagnostics
- Multi-user account support
- Customizable REST API
- Visibility into service history
- Predictive maintenance support
- Streamlined incident resolution
- Technical document sharing
- Fault diagnosis insights
- Infrastructure project forecasting
- User-friendly interface design
