HelpCenter
HelpCenter is an intuitive help desk software designed for e-commerce, enabling businesses to create informative FAQ pages in just 10 minutes. It streamlines communication through a unified platform, allowing real-time customer interactions via Live Chat and managing inquiries from multiple channels. Customizable tabs and user-friendly features enhance product organization and support team efficiency, ensuring a seamless experience for both customers and agents.
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Top HelpCenter Features
- FAQ builder for quick setup
- Multilingual FAQ support
- SEO-friendly FAQ pages
- Collapsible FAQ sections
- Integrated contact form
- Real-time customer communication
- Centralized inquiry management
- Multi-channel support integration
- User-friendly interface
- Predefined response templates
- Customizable product tabs
- Detailed stats dashboard
- Unlimited support agents
- Auto-response capabilities
- Purchase history access
- Live chat for instant support
- Efficient ticketing system
- Internal comments for agents
- Free basic FAQ functions
- 14-day free trial option
