
Okendo
Okendo is a powerful review management software designed to enhance customer relationships and drive profitability. By leveraging customer insights and social proof, it transforms shoppers into brand advocates, boosts conversion rates, and fosters loyalty through rewards. With robust integrations and user-friendly tools, brands can optimize their marketing strategies and maximize customer lifetime value.
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Okendo Review and Overview
Trust is the most crucial factor that attracts people towards the products. Feedback of buyers create reliability on the product and increase purchase. UGC is one such profit-pulling marketing strategy as it converts reviews into ads. At the same time, collecting feedback and finding the best one to showcase is a tedious job. Okendo assists in this situation by performing review approvals quickly and accurately.
Detailed review collection
The ratings and general view on the products do not provide informative insights. The company should take every detail of the product into account. Hence, Okendo enlists vital product features that attract the customer by carrying out detailed feedback. The request for a review is conveyed after purchase and followed up. Subsequently, it uses responses received from the customers to take further actions. It constructs the if and not if rules to automate follow up procedures. Okendo designs galleries effortlessly using the photos and videos of the customers.
Reviews to revenue
The customer review displays the quality of the products. The company can post it on social pages, and Google shopping feeds as advertisements. Okendo adds feedbacks as metadata to the product links. It establishes the customer community, creating a customer to customer interaction. It integrates helpdesk in website to support buyers solicitously, and auto-address the problems faced. Comments are analyzed to target people of the same interests. Websites are compatible with mobiles, so feedback is made more comfortable.
Finding Influencers
Okendo unifies with Foursixty to enable searching the influencers on Instagram. It observes the performance of influencer and their targeted audience. Also, it calculates the number of posts created on the products and their impact. It communicates with every influencer of the campaign under a single roof at Okendo. The rights management system makes approvals of rights to use customer’s photos for UGC easier. The number of clicks and responses received from ads is analyzed. Okendo is integrated with Google Analytics to visualize the average order value of the promotions.
Top Okendo Features
- Social proof integration
- Personalized customer experiences
- Guided shopping quizzes
- Comprehensive customer insights
- Flexible rewards systems
- Automated review syndication
- Seamless Shopify integration
- Industry partnerships for visibility
- Multi-channel review management
- Rich media galleries for UGC
- Actionable customer feedback tools
- High-impact conversion optimization
- Customer loyalty program features
- API for custom integrations
- In-depth marketing resources
- Engaging community-building tools
- Comprehensive customer support
- Performance insights dashboard
- Subscription recommendation engine
- High ROI opportunities.