Totango
Totango customer retention and success software is used by organizations to design customer success campaigns to reduce churn and increase business upsells. The software allows users to send automatic, relevant messages based on customer behavior, provide right information and training when needed, keep track and help customers along their journey, measure business goals, and much more. Totango’s customer success intelligence system provides detailed customer behavior, health data, and meaningful insights.
Top Totango Alternatives
ChurnZero
ChurnZero empowers subscription businesses to enhance customer success by significantly reducing onboarding time by 65% and increasing CSM account coverage by 13x.
ClientSuccess
The software accelerates customer success by reducing churn and boosting revenue with an intuitive interface and swift implementation.
Gainsight
Gainsight delivers real-time, AI-driven insights that enhance customer engagement across all interactions.
Value Management Office
The Value Management Office enhances customer engagement by prioritizing value over cost.
ZapScale
ZapScale revolutionizes customer success management by offering an intuitive platform that consolidates 150 data points from six sources, delivering precise customer health scores.
STAMP
STAMP offers real-time dashboards for client accounts, showcasing performance metrics and account manager effectiveness.
Sturdy
It connects seamlessly to various communication tools, transforming unstructured data into actionable insights...
SmartKarrot CS
It enhances decision-making by analyzing customer interactions and tracking onboarding phases...
Glances
With real-time access to essential data across platforms, users can perform tasks like invoicing and...
Chameleon
By enabling no-code customization, teams can highlight key functionalities and collect valuable user feedback seamlessly...
Bellwethr
Designed for industries like CBD and food & beverage, it facilitates seamless subscriber acquisition and...
SmartKarrot
By tracking customer interactions and onboarding phases, it proactively mitigates churn while optimizing every touchpoint...
Success4
It empowers teams to identify at-risk clients, engage meaningfully, and offer tailored incentives...
Vitally
It fosters transparency, enabling businesses to achieve milestones and maintain momentum...
RetentionEngine
By analyzing trends and understanding customer pain points, it helps retain unhappy clients and optimize...
Totango Review and Overview
Customer success, their satisfaction is very essential for the growth and the development of any company in the long run. Visibility at the customer level gives valuable insight regarding the likes and dislikes of customers, the present trends, etc. With Totango, you can define some metrics and track the reactions due to them.
Each business has its own complexities, due to which visibility at the customer level is sometimes a bit blurred. Totango gives you a simplified and straightforward view of your customer journey irrespective of several business complexities. Over the years, it has proved itself to be a great partner of several top enterprises in the world.
Ensure the success of your customers
If your company spends a lot of time on enhancing the development of your product and get very little duration to spend on your customers, Totango will stand beside you to enhance customer success. The decisions your team takes determines the future of your company.
For a particular product to thrive, it is essential that it is developed in a customer-centric fashion. For the past years, we have been able to build a strong bond with large enterprises while helping them to enhance their existing practices. Not only do we provide with our elegant services but also with robust strategies essential for E2C extension.
Reasons why we top the charts in customer management
Totango has a unique state-of-the-art feature known as Dynamic Assignment. A company may face certain issues related to the integration of the wishes of customers and the KPIs of the company. To resolve all such issues, any company can contact with the right specialists having the capabilities to solve your problems using Dynamic Assignment.
Totango helps you to identify and fix issues that are responsible for the downfall of your company. There are several CRM software out there to help you build a better relationship with customers, but none provide an all-in-one solution like Totango.
