Top VanillaSoft Alternatives

With the emergence of the digital era, inside-sales has gained greater importance over traditional sales. This shift in importance has taken place due to major improvements in the communication channels. A sales executive can today connect with a prospective client in several ways and pitch the product or service. Inside sales has seen an even greater leap in the B2B space. In fact, as of today, it is the most preferred channel for selling products and services in the segment. In addition to being dynamic, it also proves to be extremely cost-effective for businesses.

Challenges to inside sales and way ahead

Inside sales, though very effective, does come with its challenges. Sales teams have to face several challenges on a daily basis. Finding good quality leads consistently, keeping the clients interested in the product and closing deals in a stipulated period are some of the challenges. And overcoming these requires the use of inside sales platforms like Vanilla Soft. It is an inside sales platform that simplifies the various inside sales-related processes for its users. It provides them with features that help them in improving their engagement with the prospective client and close deals quickly. The platform comes with features like lead & sales tracking, call recording, scripting, and appointment setting among other features. 

Lead and sales tracking

The lead and sales tracking feature gives the user a real-time view of the status of various leads in the sales funnel. It also tells them about the specific position in the sales funnel and estimates the likelihood of their conversion based on their current interest level. Additionally, the feature also provides users with options to create custom reports, evaluate and analyze lead score, and segment data related to various marketing campaigns.

Scripting and lead routing

Apart from these, the platform also offers features like logic branch scripting and lead routing. The logic branch scripting features allow users to create sales pitches and scripts that sound natural and intuitive. This, therefore, enables users to better engage with leads and ensure faster closing of deals. The lead routing features enable users to optimize sales workflows and greatly enhance the efficiency of the sales process. This leads to better lead management and in turn a favorable user experience.