
SumaCRM
This Customer Relationship Management software seamlessly integrates into any business environment, offering powerful tools tailored to specific needs. With a focus on customer engagement, it enables users to capture and organize data effectively, automate workflows, and enhance collaboration. Its flexibility ensures it grows alongside businesses, fostering lasting customer loyalty.
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SumaCRM Review and Overview
SumaCRM provides Email Tracking feature that lets you know when your recipients have read the emails so that you know when a cold lead becomes active again.
Get notified
It provides a built-in emailing interface where you can sink in your company's inbox and send optimized emails to the recipients. Their email tracking feature is accompanied by qualified leads which ensure increased sales numbers as you can directly call the client after knowing they have read the sales proposal.
Increase productivity
Emails, notes and activities are chronologically arranged and stored in the client database. They are sorted according to the opportunity they were created for, so your team knows what conversation you had with that client and what is the sale progress. The activity instruction in the interface shows the agendas that have been set up for the day so that you can follow up on deadlines. Agendas are further arranged according to priority labels that you have set.
Gain valuable insights
The sales report feature, along with the activity reports provides valuable metrics that can show the progress of your business. You can get actionable insights such as your total business for a time-period, success rate, new negotiations and many more. The data can be arranged in a variety of formats and displayed according to their monetary value. Filtering information according to various criteria such as period, the person responsible for sales, sale initiator and category is possible.
Top SumaCRM Features
- Plug-and-play integration
- AI-powered customization
- 360° customer view
- GDPR compliance tools
- Scalable for all businesses
- Real-time data insights
- Automated marketing workflows
- User-friendly interface
- Comprehensive sales tools
- Seamless customer support integration
- Configurable dashboards
- Enhanced customer engagement strategies
- Multi-channel data capture
- Centralized customer data storage
- Flexible reporting options
- Tailored lead generation strategies
- Activity management tools
- Customizable user permissions
- Built-in analytics capabilities
- Easy team collaboration features.