Top amoCRM Alternatives

Today companies are focused more on providing top-notch services to customers all over the globe, rather paying attention to mainstream operations. This process can get hectic at times, especially in case of global firms. amoCRM emerges as a handy platform for such organizations. Got users approaching from Twitter, Viber, WeChat, or any other social media channel? Manage them from a single window where you can chat with them 1v1 and provide a personally customized solution. It helps with customer management, automation of sales, lead management, and account-based marketing.

The perfect manager

amoCRM has excellent customer relationship management features that let it excel over other platforms or software. The first advantage of amoCRM is Email Marketing. Professionally designed emails are the first step to make your mark in the world of digital marketing, and amoCRM makes sure to do it damn well. Other than Email Marketing, it also comes up as an ideal solution for handling customer requests. It is the only CRM solution that allows managers to handle clients through chats from various social media handles and sources in one place.

The platform can be accessed from phones running on Android and iOS, iPads, desktops running on Windows and macOS, or through the web on any device. It smartly segments the audience so that users can take advantage of Email marketing explained in the previous paragraph. The software also allows users to take advantage of Calendars/Reminders and integrate Social Media and Marketing tools to understand user engagement and increase leads.

Multi-tasker

While attracting customers is one part of the equation, it isn’t the solution. It is necessary to know how customers interact with your platform and what are the strengths that keep them compelled to it. To come up with useful analysis, amoCRM has an Analytics feature inbuilt that allows it to present noteworthy stats describing how users got attracted to the platform and what feature of platform attracts them most and what area needs most improvement or modification.

Apart from these features, it also helps organizations with improving their sales by giving the sales team to track customers based on their interests in the organization, and then schedule the meeting with them. It also helps managers to predict the sales and set the targets accordingly, thus, providing the sales team with an idealistic target.