Highrise
This CRM solution empowers users to effectively track client communications and manage their relationship statuses. With features that allow for easy importation of contacts from Outlook, Gmail, and Excel, users can add notes, comments, and create tasks with reminders, organized by projects or contacts for enhanced productivity.
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Highrise Review and Overview
A business needs to keep records of customer-related information, especially their contact details. Earlier manual handling of such data in physical storage was done, but it was a tedious process. The need to overcome the hassles involved in manual tracking gave birth to an application named HIGHRISE. It was built by Basecamp and launched on March 20, 2007.
What does Highrise do?
It is an application software which manages the relationships and interactions with customers for a company. This helps in keeping track of all the deals going on in the company. With the help of Highrise, you can keep all the information about the customer at a single place and which can be accessed from anywhere you want. Anytime you need data about any deal or any interaction with the customer, you can easily access it through Highrise without taking the botheration of physically locating the file.
The need for Highrise
In a market, the customer is the king, and you need to manage the bonding with the existing customers as well as work on acquiring new customers, Highrise does the same. The Highrise tools have evolved over a while and have incorporated the feature of driving leads. The relationship is maintained through proper follow-ups done with the right content and channeled at the right time. Due to the availability of this application on mobile that includes both Android and iOS, you can connect with it anytime and anywhere you want.
Features
As mentioned above, the centralized availability is a need of today, and that is fulfilled by Highrise in the form of a single page representing all the important details of your customers.
Once you generate a lead, you need follow-ups to stay in touch with him, here you can do this with either SMS or emails.
It gives you the provision of broadcasting emails that reduces your effort and time in sending emails one-by-one to every customer.
You can also analyze how many deals you made and can create reports for the same. It also has privacy features that control who can access what.
This automated application helps you in not only just maintaining relationships but also gives new follow-up tools and ideas to attract customers.
