Top Bloomfire Alternatives

Bloomfire is a knowledge-sharing platform that aims to centralize an organization's data and turn it into a well-organized database of information. Available in IOS and Android as well it can be used to get information from any place at any time. All your employees can send and access data from the database.

Knowledge engagement

It offers features such as deep learning and AI-powered searching as well as a QnA component which can help users ask and answer questions. Your teams are always aligned, informed and engaged at all times since knowledge is always available at the same level for everyone. Searching for information is effortless so that more time can be utilized on meaningful work. Its curation tool can be used to increase the quality of content and track posts. Backups prevent data loss at all times.

Better insights

Teams can be connected easily through research and gain a competitive edge using better insights. Since more people can view your research, it increases the chance for innovation. Searching through the extensive database is quick due to its keyword and label oriented search. All unnecessary items are removed, so research becomes faster, and it also removes things which have already been discovered. Vendors are provided with a single place where they can submit reports, and admins can check them.

Enhanced customer engagement

It supports rich media such as images, videos, recordings, visualizations and others, which make the customer feel more engaged. Bloomfire provides client support utilities and reduces call resolution timings since your staff knows where to find data. Onboarding speed is increased, and the learning process is fast-tracked for newcomers in your organization. Each content is recognizable by a thumbnail which makes navigation much smoother. It eliminates the need to search for data in multiple locations to increase customer satisfaction.