
cleverbridge
Cleverbridge streamlines digital transactions for businesses worldwide, automating processes to enhance customer retention and growth. With over 150 million transactions processed since 2005, the platform’s 99.997% uptime ensures reliability. It empowers B2B and B2C clients with tailored e-commerce solutions, driving recurring revenue and maximizing customer lifetime value effectively.
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cleverbridge Review and Overview
Cleverbridge works with three basic methods viz., Manage, Monetize, and Optimize. This is included in the main subscriptions. The pricing is fully custom, and users need to contact the support to get a quote. There is a different B2B plan too, in it. The entire management and payments interface is cloud-based, which gives it better usability.
Cleverbridge All-in-One Solutions
In the Management interface, it offers support for integrations, subscription management, data manager, self-services, lifecycle marketing, and global compliance. For the integrations, they offer multiple API support and integration for syncing current CRM, web analytics, and other marketing features. The subscription management deals with all kinds of subscription activities of a company like newsletters, product updates, promotions, etc. In Customer Data Management, access to customer identification, tracking them, use their data to drive sales, and secure data storage are offered.
Cleverbridge Self Service & Payroll
In the Customer Self Service portal, they have offered a self-service portal for the customers to manage themselves. This includes the change in personal data, license upgrading, renewals, invoices, and get tech support. Customer self-service even access purchase history, subscription plans, payment data, and other personalized content. Similarly, Customer lifecycle marketing is to send promo messages, emails, banners, etc. These are in accordance with the global compliances.
Likewise, the monetization helps with billing and invoicing, payroll processing, revenue retention, taxation, and fraud prevention. Global compliant and secure merchants are used for all payment processing. Taxes and revenue retention are done accordingly. Fraud prevention use AI assistance to detect false payment gateways, security breaches, and other security errors. The last section for Optimization deals with process localization, reports/analytics, testing, client success manager, email marketing, and performance marketing.
Cleverbridge B2B Commerce
This solution is for innovative B2B eCommerce services. It has a preset e-store for B2B selling. It also offers automated renewals, sales reports, CRM reports, and net purchase history, all with a single click interface. The store connects globally with wider support for currencies, languages, and payment methods. It has Easy iPaaS integrations and custom campaigns, with big customers like Corel, Sony, Nero, Avira, Sophos, etc. using their B2B services.
Top cleverbridge Features
- Global transaction automation
- 99.997% platform uptime
- Subscription renewal automation
- Comprehensive compliance management
- Customer health score insights
- B2B customer experience tools
- Diverse pricing model support
- Seamless payment methods integration
- Machine learning-driven recommendations
- Self-service subscription management
- Data-driven customer journey analysis
- Effective churn reduction strategies
- All-in-one e-commerce dashboard
- Customizable buying experiences
- Automated sales process management
- Real-time KPI tracking
- Easy market expansion capabilities
- Tailored digital experiences
- Enhanced conversion rate optimization
- Continuous customer lifecycle support.