Trusted Shops
The Trusted Shops Trustmark certifies secure websites, guiding consumers in the digital marketplace. It enhances buyer confidence through Buyer Protection and authentic reviews, fostering customer loyalty and increasing conversion rates. The eTrusted platform empowers businesses to manage and analyze real-time feedback, ensuring legal compliance while enriching customer experiences across all interactions.
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Trusted Shops Review and Overview
Started as a joint venture, Trusted Shops has evolved to be a better e-store site. Their services mainly rely on serving online retailers with e-store and other tools necessary to run these sites. They offer this after these shops are passed through a trust mark that checks multiple areas of the site like site security, data protection, privacy features, support services, and proper pricing. The Company aims its services primarily in the EU regions.
Trusted Shops Online Store Features
Trusted Shops come in three main plans for the retailers. These are Start Up, Pro, and Premium subscription, costing £99, 129, and a custom pricing for their plans. The Start-Up plan is targeted for an annual turnover of 50k pounds and the Pro plan for over 100k pounds. In comparison, most features are the same in three plans. They have added Google and Bing integration in the basic plan, unlimited product reviews in basic/pro, and on-demand reviews in all three plans.
Trusted Shops Sub-Products
The core products seen in each plan are Trustmark, Data Privacy 360, Money-Back Guarantee, Customer Reviews, Google Integrations, and Product Reviews. Trusted Shop has included vital integrations from top e-store sites like Shopware, PrestaShop, Magento, Shopify, BigCommerce, etc. Trustmark provides legal audited quality criteria and trust ratings, with a dedicated legal advisor and transparent protocols. In the Money-Back Guarantee tools, the setup e-store will have a 30-day money-back claim with full GDPR compliances and a dispute mediation service.
Admins get the feature of Unlimited Shop Reviews to comprehend collection of all reviews, Trusted Shops API, social media integrations, and an NPS tool. This is controlled by a dedicated account manager, with live onboarding and better user controls. The features in the Unlimited Product reviews are the same as in-shop reviews. Similarly, the Omni-channel review supports the collection of reviews via physical machines, performance analytics, and optimized SEO profiles. Each of the interface follows strict GDPR compliances. Trusted Shops can be used to create a shop with better ratings and trust mark.
Top Trusted Shops Features
- Trustmark for secure websites
- Buyer Protection for secure payments
- Authentic customer feedback system
- Real-time feedback analysis
- Scalable SaaS platform
- Legal compliance assurance
- Enhanced customer loyalty programs
- Increased conversion rates
- Detailed customer journey insights
- Customizable feedback management
- Multi-channel feedback integration
- Transparent service quality metrics
- Protection against legal warnings
- Enterprise-grade scalability
- API access for developers
- Real experience feedback emphasis
- User-friendly platform interface
- Comprehensive analytics dashboard
- Dedicated customer support services
- Focus on digital trust.
