
Comcast Business VoiceEdge
Comcast is a cloud-based system that is operated and used on phones. It is also known as business VoiceEdge that is a combination of SIP trunking service and PBX applications. It helps to direct the inbound calls and also analyze the communication skills of employees. PBX provides manageable monthly costs and deliver better service quality and improve communication skills and enhance productivity. It is suitable for unified communications with high definition voice quality that helps the multi-site organizations and different workforces to communicate efficiently.
Top Comcast Business VoiceEdge Alternatives
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Cisco Unified Communications Manager (CallManager)
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Comcast Business VoiceEdge Review and Overview
Comcast Business VoiceEdge has many features that help organizations to improve better communication with different industries. They provide options such as alternate numbers where the users can have up to ten phone numbers or extensions that help the customers to stay updated and connected. It also provides an option of anonymous call rejection where the users can reject the calls from the anonymous parties. It gives the facility to automatic call back, basic call logs that is it provides the users with the last 20 dialed calls data.
There is an option of 'Be Anywhere' through which it enables the users with a mobile extension number through which they can accept all the calls and create a connection with the clients and customers. There are also call forwarding option where the calls can be redirected to another phone number. Call forwarding busy is another feature through the calls are automatically rejected and the caller ID is blocked that is of anonymous parties. There is a feature of call notify that provides an email notification with the incoming calls. The options of paging make things easier by sending messages to all the users simultaneously.
Passion changes everything!
Comcast Business VideoEdge is a cloud-based system where it helps maintain better communication between the clients. It is priced on a monthly bases based on the number of calls needed as well as per-seat charges for each employee. The employee size should be around 5-500 and support is provided via email, phone, online forms, and many others. It also provides call park option, call return, call transfer, call return where these features help to maintain better communication and also enhance the engagement. Call waiting is an option where it enables the users to answer another call while they are engaged in another call.
Focus creates expansion!
Comcast softphone is an interesting feature which is a computer-based interface. It enables features like video calling, voice messaging, and also some core service management functions. There also other features like direct call pick up, directory number hunting, diversion inhibitor, and many others. It also makes it easy to notify the days that the business is closed and open. It helps in the promotion and marketing campaigns of the company. There is a special feature of hoteling where it enables the users to log in to the hosting account and experience the guest privileges by retaining their profile.