
ExtraaEdge
This powerful Customer Relationship Management software revolutionizes the admissions process for educational institutions. It integrates features like a 24/7 chatbot, mobile CRM, and WhatsApp engagement tools, streamlining application management and enhancing counselor productivity. With intelligent lead scoring and in-depth analytics, it empowers teams to convert prospects efficiently and effectively.
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ExtraaEdge Review and Overview
There are a whole bunch of CRM software available in the market. But ExtraaEdge is one of the best CRM software developed specifically for educational institutions for managing admissions & keeping student records.ExtraaEdge not only helps in admissions but also in the marketing of the educational institution. It comes with simple APIs to automate the process of making online admission forms with payment gateways and connect enquiry forms.
Identifying Students who are likely to join
ExtraaEdge analyses student behaviour using trained machine learning models to predict if a student is interested to join or not. It assigns opportunity scores – used to determine the probability of successful admission. This makes it easy for the admission counsellors to identify & prioritize them and hence saves a lot of time. It has a streamlined admission funnel which automatically changes according to steps taken by the student – and categorizes them based on their willingness to take admission. You can also set up smart reminders to notify about closure & non-closure of admissions. It allows you to track links sent in emails, to calculate click rates and identify who all are not interested by checking who didn’t open the mail.
Seamless integration and Lead generation
It is possible to integrate Social media handles, Google Adwords, Instagram & Facebook Ads, and much more with ExtraaEdge. This essentially means that it is possible to track from where a student seeking admission got to know about the institution – this is an immensely helpful feature. It also fetches backlinks and does keyword research to help with the creation of ads.
You can connect existing website landing pages, online admission forms and also features API to transfer an enrolment procedure to any specified ERP.
Intuitive communication methods
By analyzing the leads and tracking the interests of students, it generates compelling Email and SMS templates within minutes. ExtraaEdge features the use of NLP based chatbots that engage users and recognize the student responses using AI and provide automated replies faster.
It is also possible to schedule follow-ups and walk-ins and the rest of the communication between students and institutions using autopilot. There is another neat feature – it allows us to connect to IVR services directly from the software and also to record them.
Analysis of Admission procedures made easy
ExtraaEdge allows you to set up customizable dashboards to monitor the progress of every process and also to create performance measures across various steps of the admission process. Also, each team in-charge can monitor their performance using their smartphones.
It allows creating reports based on the above activity and delivering actionable data to process the admission procedure. A complete overview of every task can be viewed in the dashboard.
Top ExtraaEdge Features
- Customizable CRM Solutions
- 24/7 AI Chatbot Support
- Mobile-Friendly Application Management
- WhatsApp Communication Integration
- Intelligent Lead Scoring
- Comprehensive Analytics Dashboard
- Automated Follow-Up Reminders
- Seamless Payment Processing
- Multi-Channel Prospect Engagement
- Customizable Reporting Tools
- Field Tracker for Counselors
- Real-Time Admissions Tracking
- Personalized Marketing Automation
- Integrated IVR Call Management
- Centralized Lead Management System
- Customizable User Roles
- Data-Driven Decision Support
- Automated Home Demos Scheduling
- Continuous Customer Support
- Tailored Onboarding Experience