Feed It Back
This innovative guest insight platform transforms feedback into actionable data, empowering multisite hospitality operators across the UK. By integrating smart surveys and social reviews, it simplifies complex data analysis, enabling businesses to track customer sentiment and identify improvement opportunities. The 125 Pulse Score provides a unified measure of overall guest experience performance, guiding teams towards enhanced engagement and increased revenue.
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Top Feed It Back Features
- Granular data insights
- Smart survey functionality
- Social review management
- Key topic analysis
- Competitor reputation comparison
- Customizable employee surveys
- Integrated guest communication
- Automated feedback categorization
- 125 Pulse Score system
- Performance tracking dashboard
- Real-time guest sentiment analysis
- Actionable insights generation
- Branded survey design
- Multi-channel review aggregation
- Negative experience recovery tools
- Detailed product feedback analysis
- Trend tracking over time
- Community outreach management
- Insightful expert recommendations
- User-friendly interface design
