
Knowledge-Based Support
Knowledge-Based Support is an innovative IT service software designed to streamline issue resolution and enhance user experience. It provides tailored solutions to meet diverse needs, ensuring efficiency in handling inquiries. With dedicated assistance, users can easily navigate service options for optimal support.
Top Knowledge-Based Support Alternatives
The Thrive Platform
The Thrive Platform revolutionizes IT service management by automating routine tasks such as password resets and new hire onboarding.
vCIOToolbox
As a Key Account Management and Advisory Platform, vCIOToolbox empowers MSPs and MSSPs to bridge technology gaps and align solutions with business objectives.
SQL Admin Toolset
SQL Admin Toolset is an essential IT service software designed for database administrators, offering 24 powerful desktop tools that streamline SQL Server management.
FQHC Cloud Hosted Services
FQHC Cloud Hosted Services offers tailored IT solutions for Federally Qualified Health Centers, enhancing operational efficiency and patient care.
Globant Navigate
Navigate is a cutting-edge process optimization tool that harnesses generative AI and process mining to enhance business operations.
MISO3
MISO3 revolutionizes IT service management by centralizing vendor service data, ensuring organizations have real-time insights into costs and commitments.
HappyFox Assist AI
This conversational AI platform streamlines issue resolution through personalized, intent-driven responses...
Start.ly
With features like ticketing, change management, and financial tracking, it empowers teams to streamline operations...
BMC Helix Enterprise Service Management
This SaaS platform enhances productivity and collaboration, utilizing AI and machine learning for streamlined operations...
Team 360
By tailoring workflows, accreditation pathways, and reporting tools to meet specific needs, it ensures a...
Shift Left
It enables L1, L2, and field techs to handle common user and device issues efficiently...
Ticketing Application for Office 365
Users can generate tickets with a single click, attach relevant files for clarity, and prioritize...
CA Service Desk Manager
By promoting collaboration and breaking down silos, it enhances teamwork and streamlines communication...
smartImager
With automatic driver capturing, it supports new hardware in minutes and eliminates the need for...
Symantec Ghost Solution Suite
This award-winning software enables rapid migration to current operating systems, facilitates custom configurations, and simplifies...