
Krux
This Data Management Platform (DMP) software enhances customer success by integrating AI and CRM capabilities. It empowers teams to unify and activate data seamlessly, driving personalized experiences across all customer touchpoints. With low-code functionalities, it enables quick automation and insights, fostering collaboration and loyalty while ensuring data security and trust.
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Krux Review and Overview
Krux acts as a Data Management Platform that can help you capture, store, and aggregate data from a variety of sources. This software can create touchpoints and track the user's unique footprint across all of them to deliver relevant messages when necessary.
Enhance marketing experience
Machine learning and Artificial Intelligence are employable to reach target audiences more effectively by intelligently segmenting them. It can merge customer data from a variety of sources, including advertisements, usage data, and profiles to help you assess your audience and derive meaningful insights from the data. Hence, you can deliver a personalized marketing experience to your customers.
Gather actionable insights
This platform uses Artificial Intelligence to help you analyze a large number of data signals across customer profiles, actions, and properties to help you efficiently target new audiences based on previous experiences. Analysis of customer journey is possible through unlimited event-level data attributes that convey the interactions of the customer with your services and drive your campaigns. Sophisticated data science is applicable using Einstein, which can be seamlessly attached to Krux. Based on customer engagement data, you can know the perfect time to engage with the customers to increase interactions.
Maintain trusting relationships
You can manage multiple policies around the globe to help your campaign by matching it with regulations, trends, and audiences. Compliance gets more comfortable by using automated solutions that help you strategize and fine-tune your policies. Flexibility is achievable for different data usage and global regions. For these, the framework automatically changes the consent policy to make your system more adaptable. A centralized dashboard provides access to various consumer rights and consent policies at a single location.
Top Krux Features
- Unified data foundation
- Seamless data integration
- Real-time audience segmentation
- Personalized customer journeys
- AI-driven recommendations
- Low-code app development
- Cross-channel analytics
- Predictive AI modeling
- Enhanced customer lifetime value
- Automated marketing workflows
- Two-way data access
- Consent-driven advertising
- Actionable insights dashboard
- Integrated customer profiles
- Dynamic offers automation
- Connected experience delivery
- Automated customer alerts
- Customizable data models
- Collaborative data-driven teams
- Guided learning paths