TollFreeForwarding
TollFree forwarding is a free call forwarding service. It offers virtual numbers in nearly 120 countries to help in restraining communication costs. Calls are forwarded to the local centers. This service helps in enhancing the user experience by making it easier for them to reach out to their service providers on a global level.
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TollFreeForwarding Review and Overview
Customer satisfaction is the key to success but it is easier said than done. Many service providers are expanding their services at a global level. It requires many necessary modifications to keep the services working smoothly at a wider scale. One of the most commonly faced issues is providing support and assistance overseas. There are various communication barriers while connecting to customers in different countries. TollFree forwarding is the ultimate solution for such service providers. It is cost-efficient and has a wide range. It can be activated instantly without any time-consuming procedures.
Services
Users can choose from a wide range of local and international numbers in most of the countries. The system can be automated to forward the calls to an alternative number in case of an occupied communication channel. Call forwarding can be scheduled in accordance with the availability of the user to give full-time assistance to their customers. Various departments can be allotted with specific queries. Users can directly access the concerned channel via IVR. Custom voicemails can be created to guide the customers through the menu. The designated numbers can be used to receive emails and fax as well.
Cloud-based
TollFree forwarding is completely cloud-based. It doesn't require expensive setup or equipment. It can be accessed directly by the user and the customer. This feature makes it independent of devices. There are many inbuilt APIs to give complete control of the services to the user. As it works from a common platform, it gives a seamless user experience. The system redirects the call in case of connection failure. It selects the carrier with the best quality connection in accordance with the location of the customer. A backup channel is created to forward the calls that are missed by the user.
Enhanced user experience
TollFree forwarding uses international ringtones and numbers. Customers can never suspect that the calls are being handled from another location. Live support is provided to the customers to turn seldom visitors into permanent customers. TollFree forwarding makes sure that the user gets all the facilities without investing a penny in setting up a branch and hiring staff.
