ACI Case Manager

ACI Case Manager

The ACI Case Manager is a powerful investigation management software designed to enhance fraud detection and recovery. It equips analysts with essential tools for creating case files, gathering evidence, and automating workflows. By efficiently tracking fraud incidents and integrating real-time data, it helps banks minimize losses and maintain a high-quality customer experience.

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Top ACI Case Manager Features

  • Real-time fraud detection
  • Centralized case management
  • Dynamic data enrichment
  • Automated documentation generation
  • Configurable templates for correspondence
  • Workflow configuration for analysts
  • Rapid evidence gathering tools
  • Enhanced customer experience focus
  • Integrated fraud management solution
  • Comprehensive regulatory compliance support
  • Multi-channel fraud tracking
  • Bulk alert decisioning capabilities
  • User-friendly administrative interface
  • Ad-hoc workflow management
  • Predictive modeling for threats
  • Efficient SAR filing processes
  • Real-time feedback loops
  • Automated Robotic Process Automation
  • Simplified case creation process
  • Direct FIU interface for filings