Advanced Customer Information System (A-CIS)
The Advanced Customer Information System (A-CIS) empowers rail passengers with real-time updates on train status through dynamic data and predictive analytics. Its intuitive web-based interface enables operators to broadcast timely notifications and announcements, enhancing customer satisfaction. A-CIS also monitors critical systems to ensure seamless operations and proactive maintenance.
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Top Advanced Customer Information System (A-CIS) Features
- Real-time train status updates
- Dynamic passenger notifications
- Predictive analytics integration
- Situational awareness monitoring
- Web-based operator interface
- Mobile operator announcements
- API-based message management
- Live audio announcements
- Ad hoc messaging capabilities
- Integrated text-to-speech functionality
- Customizable message templates
- Holistic operational view
- Configuration management with Talon
- Cloud-based mobile software platform
- Monitoring of server health
- Alerts for maintenance staff
- Visual component failure alerts
- Proactive delay notifications
- Enhanced transit experience
- Passenger-centric information dissemination
