Agiloft Service Desk Suite
The Agiloft Service Desk Suite enhances IT operations with a fully-integrated solution that provides complete control over processes. It features customer support, RMA management, IT ticketing, internal help desk, asset and change management, all aligned with ITIL and ITSM standards, driving efficiency and agility for IT teams.
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Top Agiloft Service Desk Suite Features
- 360-degree process visibility
- Comprehensive asset management
- ITIL and ITSM integration
- User-friendly no-code interface
- Customizable dashboards and reports
- Drag-and-drop integrations
- Advanced performance tracking
- Quick access to contract data
- Collaborative agreement workflows
- Automated ticketing and support
- RMA management capabilities
- Cross-functional team connectivity
- Transparent data insights
- Continuous user support
- Rapid implementation services
- High customer renewal rate
- Flexible consulting options
- Force multiplier for efficiency
- Enhanced decision-making support
- Direct communication for agreements
