Alibaba Intelligent Service Robot
The Alibaba Intelligent Service Robot leverages advanced natural language processing to facilitate seamless multi-round dialogues across various platforms, including websites and mobile apps. It integrates with third-party APIs for enhanced self-service capabilities, allowing users to efficiently manage tasks like order tracking and flight bookings, all while supporting multiple languages.
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Top Alibaba Intelligent Service Robot Features
- Multi-round dialog support
- Third-party API integration
- Domain-specific knowledge bases
- Customizable knowledge base configuration
- Multi-language support
- Quick knowledge base initialization
- Template-based knowledge packages
- Intent recognition and automation
- Smart customer robot creation
- Offline purchase support
- 24/7 technical support
- Export unanswered questions list
- Developer-friendly APIs
- Comprehensive service overview
- Learning from unhandled queries
- Multiple deployment channels
- Encyclopedic knowledge base improvement
- Fast response for complex queries
- Multi-instance creation capability
- Streamlined self-service features.
