Augment CXM
Augment CXM transforms contact centers with AI-driven business intelligence, enabling real-time monitoring of customer interactions. By dissecting conversations into intents and outcomes, it provides actionable insights. The platform alerts teams to sudden spikes in queries, ensuring prompt responses. Additionally, it identifies agent-specific issues for targeted coaching, enhancing overall service efficiency.
Top Augment CXM Alternatives
Dialpad Sell
This AI Sales Assistant Software transforms sales teams' productivity by automating tasks such as call logging and data entry.
Pipedrive Dealbot
Pipedrive Dealbot enhances team collaboration by delivering instant sales deal updates directly within Slack.
amplemarket
This AI Sales Assistant Software empowers sales teams by streamlining lead generation, outreach, and qualification processes.
Woobot
Woobot empowers remote teams by integrating Salesforce data directly into their preferred collaboration tools, reducing the time wasted on app switching.
B2B Rocket
Transforming B2B sales, this AI-powered platform automates lead generation and outreach, enabling users to access a vast database with over 1 billion data points.
Cien
Cien leverages cutting-edge Automatic Data Enhancement AI technology to transform chaotic datasets into valuable insights.
Linked Helper
Compatible with various operating systems including Windows, MacOS, and Ubuntu, it enables seamless user engagement...
KalendarAI
Utilizing advanced AI, it personalizes interactions and facilitates one-click conversions from interactive proposals...
Veloxy Mobile
Seamlessly integrating with Salesforce, this AI-driven app enhances email tracking, analytics, and lead management...
Air
With infinite memory and perfect recall, it autonomously interacts across over 5,000 applications...
NeuraFlash
By seamlessly integrating with Salesforce and AWS, it provides intelligent insights and automation, empowering sales...
VOL AI
By analyzing client interactions, CRM data, and external sources, it uncovers relationships and generates tailored...
Microsoft Viva Sales
By automating tasks like email generation and data entry, it enables sellers to focus on...
Vieu
By identifying optimal accounts and aligning buyers with sellers through insightful data analysis, it revolutionizes...
Top Augment CXM Features
- Real-time communication monitoring
- Actionable KPI guidance
- Customer intent analysis
- Product discussion breakdown
- Outcome insights
- Spike detection alerts
- Agent performance tracking
- Targeted coaching recommendations
- Impact-driven issue prioritization
- Self-service tool updates
- Cross-team collaboration facilitation
- Fraud detection capabilities
- Responsible gaming support
- Personalized gaming experiences
- Enhanced security measures
- Optimized floor layouts
- Game placement analytics
- Marketing performance enhancement
- Community engagement strategies
- Exclusive presale incentives
Top Augment CXM Alternatives
- Dialpad Sell
- Pipedrive Dealbot
- amplemarket
- Woobot
- B2B Rocket
- Cien
- Linked Helper
- KalendarAI
- Veloxy Mobile
- Air
- Troops
- NeuraFlash
- VOL AI
- Microsoft Viva Sales
- Vieu
