B2Chat
B2Chat is a powerful multi-agent, multi-channel chatbot software that consolidates customer interactions across WhatsApp, Facebook, Instagram, Telegram, and LiveChat into one intuitive platform. By automating responses and offering personalized chatbot solutions, it enhances customer service efficiency, streamlines communication, and boosts sales conversion rates, all while providing insightful performance analytics.
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Top B2Chat Features
- Multi-channel integration
- Real-time conversation monitoring
- Personalized chatbot experiences
- Easy chatbot configuration
- Custom ChatGPT integration
- Unlimited agent access
- Advanced reporting and analytics
- Quick response automation
- Efficient CRM synchronization
- Intuitive web console
- High service availability (99%)
- Multi-agent support
- Mass messaging capabilities
- Customer interaction insights
- Customizable communication workflows
- Easy onboarding and setup
- Dedicated customer support
- Sales conversion tracking
- Centralized customer service management
- Automated query resolution
