BMC Helix Operations Management

BMC Helix Operations Management

BMC Helix Operations Management provides a cloud-native observability and AIOps solution tailored for complex hybrid-cloud environments. It centralizes observability data, enabling effective service health monitoring and rapid root cause isolation. With AI-driven event suppression and proactive outage predictions, teams can prevent issues and streamline troubleshooting through integrated automation capabilities.

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Top BMC Helix Operations Management Features

  • Cloud-native observability solution
  • Integrated AIOps capabilities
  • Service-centric observability approach
  • Centralized IT data store
  • 3rd party observability data integration
  • Dynamic business service models
  • AI event suppression techniques
  • Automated root cause isolation
  • AI probability assignments
  • Business service health monitoring
  • AI outage prediction
  • Log enrichment functionalities
  • Rapid troubleshooting analytics
  • Actionable situation creation
  • Signal-to-noise ratio improvement
  • De-duplication of events
  • Correlation of incidents and changes
  • Easy automation requests
  • Support for hybrid-cloud environments
  • Enhanced visibility into service health