BMC Helix Remedyforce
BMC Helix Remedyforce is an IT service management solution designed for mid-size companies, leveraging the Salesforce cloud. It integrates IT operations management and cognitive capabilities, enabling efficient incident resolution and change management. With omni-channel self-service and Chatbot support across various platforms, it enhances productivity and aligns IT services with business goals.
Top BMC Helix Remedyforce Alternatives
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Top BMC Helix Remedyforce Features
- Cloud-based IT service management
- ITIL best practices integration
- Intelligent omni-channel self-service
- Chatbot support for multiple platforms
- Automated incident management processes
- Seamless Salesforce platform integration
- Change and release management tools
- Customizable service catalog
- Comprehensive problem management solutions
- Efficient request fulfillment processes
- Enhanced productivity for IT teams
- Scalable for mid-size companies
- Real-time service asset management
- Self-service knowledge base access
- User-friendly interface design
- Compliance and security features
- Unified IT operations management
- Fast response time capabilities
- Flexible infrastructure simplification
- Value-driven IT operations.
Top BMC Helix Remedyforce Alternatives
- ServiceNow Asset Management
- Power Auditor
- Parallels Mac Management
- BarScan
- Black Duck Hub
- Reftab
- InvGate Assets
- Novo Asset Management
- BMC Helix Discovery
- OptiTune
- Remedy Asset Management
- Pliant
- Remedy IT Service Management
- Cherwell IT Asset Management
- Device42
