Captivated
Captivated is an SMS marketing software that enhances real-time communication with leads, fostering authentic relationships to drive business growth. It integrates seamlessly with CRMs for streamlined customer management, automates appointment reminders, and enables targeted SMS campaigns. Teams can collaborate effortlessly, ensuring effective engagement while maintaining organized conversation histories and customer data security.
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Top Captivated Features
- Real-time lead management
- Integrated booking system
- Automatic appointment reminders
- Team internal chat feature
- Unified conversation history
- Personalized contact card sharing
- Scheduled follow-up reminders
- Targeted SMS campaigns
- Customizable customer tagging
- Invoice and form attachments
- Express Pay for invoices
- Workflow automation for reminders
- Multi-channel conversation access
- Secure customer information storage
- Hubspot integration for automation
- Visual media sharing in messages
- User-friendly onboarding assistance
- Compliance and security certifications
- Efficient admin task reduction
- Cross-channel productivity boost
