CardBoardCX

CardBoardCX

Real-time insights into KPIs and SLAs are seamlessly visualized with CardBoardCX, empowering contact center agents to address issues promptly. Users can easily customize dashboards using a WYSIWYG editor, displaying essential metrics in graphs and images. This intuitive tool enhances customer experience monitoring, ensuring accessibility across devices without requiring technical support.

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Top CardBoardCX Features

  • Real-time KPI insights
  • Customizable dashboard design
  • Drag-and-drop interface
  • Intuitive WYSIWYG editor
  • Accessible on multiple devices
  • Integration with contact platforms
  • Trend detection and alerts
  • Visualize KPIs with colors
  • Simple installation process
  • Cost-effective statistics
  • Agent-friendly visualizations
  • Segmentation and filtering options
  • Mobile accessibility
  • Support for remote agents
  • Immediate issue identification
  • Flexible data presentation
  • User-defined KPI selection
  • Multi-screen display capability
  • Customer satisfaction rating of 8.8
  • Tailored solutions for unique needs
Top CardBoardCX Alternatives
  • nodegoat
  • TapTarget
  • MyLedgnd
  • Vidusi
  • Boardview
  • CYS
  • SmartData Solutions
  • Reportql
  • QSmap
  • Revenyze
  • Qlucore Omics Explorer
  • Rollstack
  • Qasee
  • SCiLS Lab
  • PROvis
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