Cerb
Cerb enhances team productivity through automated helpdesk inboxes and customizable workflows. Since 2002, it has adapted to the needs of diverse organizations, enabling seamless API integrations and personalized dashboards. With its low-code KATA language, teams can automate repetitive tasks and create interactive, multistep processes, ensuring efficient management of customer requests.
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Top Cerb Features
- Interactive agents for automation
- Personalized mission control dashboards
- Endless API integration capabilities
- Customizable record types
- Multi-step workflow automation
- Low-code KATA scripting language
- Real-time event webhooks
- Community-shared workflow templates
- Dynamic input/output interactions
- Integration with AI models
- Full source code access
- Docker and cloud trial options
- Email account as team inbox
- Automated task routing and prioritization
- Built-in data filtering options
- Continuous integration for workflows
- OAuth-based REST API access
- Custom workspaces with visual tools
- Human approval in workflows
- Versioned change history tracking
