Client 360
Client 360 is a real-time management tool tailored for Housing Trusts, streamlining tenant and property oversight. Neighbourhood Officers can access essential information via iPads, enabling efficient management of visits, inspections, and tasks. Features like automated reminders, instant communication, and custom watchlists facilitate proactive engagement and reduced paperwork, enhancing overall service delivery.
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Top Client 360 Features
- Real-time data access
- Tenant information consolidation
- Quick tenant/property search
- Automated task reminders
- Customizable visit forms
- Digital service paperwork storage
- Historical inspection documents tracking
- Comprehensive repair history access
- Project tracking capabilities
- Custom watchlists creation
- Instant SMS/email communication
- Audit-ready correspondence records
- Field update notifications
- Pre-populated service forms
- Daily progress monitoring
- Reduced paperwork volume
- Optimized travel routes
- Accelerated void turnaround
- Enhanced arrears management
- Universal credit profiling tools
