CritiCall
CritiCall offers a 3-D approach to testing 911 dispatcher and calltaker applicants, assessing essential multitasking and computer skills. Available online or through proctored administration, its automated and modular design allows for tailored testing experiences. The Test Writer feature enables agencies to create custom assessments, enhancing the selection process for critical public safety roles.
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Top CritiCall Features
- 3-D applicant testing approach
- Realistic job preview feature
- Customizable testing modules
- Instant score reporting
- Unproctored online testing option
- Proctored local testing availability
- Integration with applicant tracking software
- Automated testing process
- Multi-tasking skills evaluation
- Computer interaction assessment
- Custom training scenarios
- Key word recognition training
- Role-play training component
- Applicant score upload feature
- Test Writer for custom tests
- Modular test construction
- Interactive testing environment
- Comprehensive dispatcher skill evaluation
- Increased applicant self-selection
- Training focus on critical skills
