Critique
Critique is a sophisticated reputation management software designed for hotels, enabling them to efficiently collect, manage, and respond to reviews from various platforms like TripAdvisor and Google. With features such as sentiment analysis and competitor ratings, it empowers hotels to enhance service quality, boost brand trust, and ultimately drive revenue growth.
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Top Critique Features
- Centralized review management
- Real-time review collection
- Automatic sentiment analysis
- Competitor performance tracking
- Multilingual review translation
- Pre-drafted response templates
- Detailed performance insights
- Action-oriented review bifurcation
- Highlight best reviews
- TripAdvisor Review Express integration
- Email notifications for reviews
- Historical review access
- Platform performance analysis
- Guest behavior insights
- Customizable response editing
- Graphical report generation
- Efficient review response scheduling
- Integration with eZee hotel software
- Enhanced brand visibility
- Free 14-day trial
