CWA SmartProcess
CWA SmartProcess is a powerful business process management software designed to streamline workflow, process, and quality management. It enables users to visually model, optimize, and publish processes and documents on a single platform. With modules for complaints, audits, CAPA, and risk management, it automates workflows, enhances employee qualifications, and ensures compliance with ISO 9001 standards, driving continuous improvement across organizations.
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Top CWA SmartProcess Features
- Process modeling with BPMN notation
- Workflow automation for quality management
- Integrated risk assessment tools
- Dynamic document management system
- Customizable complaint management workflows
- Mobile web app for audits
- Qualification matrix for employee training
- Visual process comparison tools
- Automated approval workflows for documents
- Task distribution and tracking
- Email integration for workflow control
- Escalation management features
- Automated test equipment monitoring
- User-friendly web-based interface
- Compliance with ISO 9001 standards
- Comprehensive audit documentation support
- Workflow-controlled action management
- Standard requirement tracking
- Real-time process change notifications
- Continuous process improvement capabilities
