CX+
CX+ effectively addresses customer service challenges by preventing missed responses through status and assignee settings. Its dual-response prevention feature ensures no overlap in replies, while a timeline view centralizes all interactions. Real-time survey results enhance quality control, empowering teams to efficiently manage inquiries and customer relationships.
Top CX+ Alternatives
Thumva BiZ
Thumva BIZ transforms traditional in-person consultations into an engaging online experience, providing businesses with a virtual storefront for seamless customer interactions.
InfiniTalk
InfiniTalk revolutionizes call center operations by leveraging cloud-based CTI technology, enhancing customer experience through efficient phone handling.
LMIS
LMIS (Lifecycle Management for IT Service) revolutionizes IT service operations by shifting the focus from mere maintenance to delivering enhanced services and improving Service Levels.
Koemotion
Koemotion offers advanced customer service software designed to enhance user experience through efficient support solutions.
CTStage 7DX
The CTStage 7DX revolutionizes customer service by seamlessly integrating advanced analytics, routing, and management tools.
Rura
RURA revolutionizes customer service across multiple locations, enabling minimal staff to efficiently handle client inquiries.
CSAT.AI
Clients consistently praise the team's professional approach and responsiveness, making them a trusted resource for...
DeepConverse
By integrating seamlessly with existing systems, it streamlines complex scenarios, offers interactive guides, and improves...
CRMUnleashed
Accessible via any web-enabled device, it empowers users to track support metrics in real-time...
Deepdesk
By automating repetitive tasks and providing real-time guidance, it boosts agent confidence and efficiency...
CRMdesk
Users can easily modify predefined templates or create unique databases without programming knowledge...
Helpviser
Authors can track sales, comments, and reviews while integrating with tools like Google Analytics and...
CogniCor CIRA
By utilizing existing enterprise documents, CIRA enhances client interactions and boosts efficiency by up to...
UMNION
By streamlining inquiries and support processes, it empowers teams to respond effectively and efficiently...
Clienk
With AI-powered chatbots, it automates responses to repetitive queries, enhancing efficiency...
Top CX+ Features
- Status and assignee management
- Duplicate response prevention
- Timeline interaction display
- Real-time survey results tracking
- Customer satisfaction analytics
- Cross-department escalation function
- Customizable customer attributes
- Automatic data masking for privacy
- Flexible tagging system
- Synonym feature for message creation
- Notification for call volume spikes
- Real-time inquiry status reporting
- Visual satisfaction trend graphs
- Efficient workload distribution
- Multi-user collaboration support
- Historical interaction tracking
- Automated tagging based on criteria
- Enhanced customer interaction insights
- Comprehensive inquiry management system
- User-friendly interface for agents
Top CX+ Alternatives
- Thumva BiZ
- InfiniTalk
- LMIS
- Koemotion
- CTStage 7DX
- Rura
- CSAT.AI
- DeepConverse
- CRMUnleashed
- Deepdesk
- CRMdesk
- Helpviser
- CogniCor CIRA
- UMNION
- Clienk
