DoneTonic
DoneTonic seamlessly integrates with ServiceTonic, enhancing project and service management by enabling automatic creation of PBIs and tasks from service tickets. This integration fosters collaboration among teams, streamlining workflows and communication. Users can configure the connection within minutes, empowering both service and project teams to work more efficiently together.
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Top DoneTonic Features
- Bidirectional integration capabilities
- Automatic PBI creation
- Task creation for Kanban boards
- Seamless ticket management
- Integration configuration in minutes
- Real-time ticket status updates
- Expected completion date updates
- Traceability from request to implementation
- Cross-department collaboration
- Agile project management support
- User-friendly interface
- No programming knowledge required
- Centralized request management
- Notifications for development team
- Optimized workflow processes
- Remote team collaboration tools
- Customizable service management
- ITIL alignment
- Enhanced customer support
- Simplified service and project integration.
