eConcierge
eConcierge® software revolutionizes customer communication by integrating kiosks, digital signage, mobile apps, and social media into one seamless console. It offers essential virtual concierge features such as way-finding, interactive maps, and event information, enabling businesses to deliver diverse content efficiently and cost-effectively through Livewire’s Engage IoT Platform.
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Top eConcierge Features
- Multi-channel communication management
- Interactive maps and directories
- Real-time event information
- Customizable digital signage
- User-friendly mobile app integration
- Virtual concierge functionality
- Support for social media channels
- Outdoor kiosk viability
- Temperature screening capabilities
- Custom kiosk enclosure designs
- Comprehensive business information access
- Seamless way-finding solutions
- Omni-channel delivery system
- Scalable IoT platform integration
- Centralized console management
- Enhanced customer engagement tools
- Robust analytics and reporting
- Easy content updates
- Multi-language support
- 24/7 customer support options
