Epicor Service CRM
Epicor Service CRM empowers automotive service providers to cultivate profitable relationships with customers. Enhanced communication tools, reputation management features, and real-time insights into customer behavior facilitate engagement and growth. The mobile app enables shop owners to manage appointments and marketing metrics, ensuring a seamless, customer-focused service experience that drives loyalty and revenue.
Top Epicor Service CRM Alternatives
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Epicor for Automotive revolutionizes the automotive industry with its advanced electronic catalog, featuring the largest aftermarket parts database across the US, Canada, and Mexico.
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GarageAdministrator Platinum, updated for the 2025 model year, is specifically designed for auto body shops servicing cars and light trucks.
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Top Epicor Service CRM Features
- Customer behavior insights
- Reputation management tools
- Immediate alerts for customers
- Detailed service estimates
- Image sharing capabilities
- Appointment reminders via text
- Thank-you note automation
- Broadcast texting for promotions
- Advanced mobile app features
- OBD4 Business dashboard
- Closed-Loop Marketing feature
- Measure marketing performance
- Free SiriusXM subscription offer
- Seasonal messaging options
- Communicate during service
- Photo/video updates for transparency
- 24/7 appointment requests
- Multi-channel customer communication
- Real-time customer engagement monitoring
- Enhanced trust-building features
