Epicor Service CRM
Epicor Service CRM empowers automotive service providers to cultivate profitable relationships with customers. Enhanced communication tools, reputation management feature... Epicor Service CRM empowers automotive service providers to cultivate profitable relationships with customers. Enhanced communication tools, reputation management features, and real-time insights into customer behavior facilitate engagement and growth. The mobile app enables shop owners to manage appointments and marketing metrics, ensuring a seamless, customer-focused service experience that drives loyalty and revenue.
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Company Information
- Company: Epicor
- Country: United States
Top Epicor Service CRM Features
- Customer behavior insights
- Reputation management tools
- Immediate alerts for customers
- Detailed service estimates
- Image sharing capabilities
- Appointment reminders via text
- Thank-you note automation
- Broadcast texting for promotions
- Advanced mobile app features
- OBD4 Business dashboard
- Closed-Loop Marketing feature
- Measure marketing performance
- Free SiriusXM subscription offer
- Seasonal messaging options
- Communicate during service
- Photo/video updates for transparency
- 24/7 appointment requests
- Multi-channel customer communication
- Real-time customer engagement monitoring
- Enhanced trust-building features
