ExDesk
For small and medium-sized businesses seeking an efficient help desk solution, this software offers a web-based platform that ensures accessibility from any browser. Its customizable features allow for precise alignment with business workflows, enabling effective issue tracking, routing, and user feedback, all while providing robust management and insightful reporting capabilities.
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Top ExDesk Features
- Remotely hosted service
- Web-based access
- Fully configurable system
- Rapid deployment capabilities
- Custom workflow matching
- Issue tracking functionality
- Support staff routing
- User feedback collection
- Powerful management tools
- Comprehensive reporting options
- 35 online report types
- Data download availability
- Minimal training requirements
- Online help documentation
- User-friendly interface
- Affordable pricing model
- Integration with existing systems
- Real-time updates
- Performance analytics features
- Multi-device compatibility
