FastTrack Helpdesk

FastTrack Helpdesk

FastTrack Helpdesk streamlines facilities management by enabling rapid logging of reactive jobs and efficient handling of planned maintenance tasks. Its user-friendly interface supports Windows, Web, and Mobile platforms, ensuring seamless communication with service providers. Advanced features include asset tracking, work invoicing, and labor control, optimizing resource management and enhancing operational efficiency.

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Top FastTrack Helpdesk Features

  • Rapid job logging
  • Planned maintenance module
  • Statutory compliance tracking
  • Windows and web accessibility
  • Mobile field service apps
  • 24/7 helpdesk support
  • Out of hours assistance
  • Resource and cost management
  • Automatic PPM task allocation
  • Business intelligence analysis
  • Asset tracking capabilities
  • Work invoicing system
  • Labour control features
  • Multi-user collaboration tools
  • Customizable reporting options
  • Service provider allocation
  • Integration with existing systems
  • User-friendly interface
  • Quick deployment process
  • Enhanced communication tools.