Field Service
Field Service is a robust Field Service Management Software designed to enhance operational efficiency. By offering 24/7 online portals, it enables seamless communication between customers and partners. The platform streamlines processes such as work order management, technician tracking, and inventory control, ultimately boosting customer satisfaction and reducing service costs.
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Top Field Service Features
- 360-degree account visibility
- Mobile-optimized interface
- Customizable themes for branding
- Automated status updates
- Technician location tracking
- Integration with third-party solutions
- Direct purchase order management
- Customer self-service portal
- Real-time vendor order submissions
- Historical technician assignment records
- Periodic work order generation
- Signature capture on-site
- Performance reporting for technicians
- Inventory reservation for work orders
- Skill set categorization for employees
- Expense documentation per work order
- Customer satisfaction surveys
- Integration with Google Maps
- Employee pay rate management
- Seamless integration with Salesforce.
