FonaDial
FonaDial is an innovative auto dialer software designed for modern contact centers and BPOs, offering seamless inbound and outbound communication. Its advanced features include a predictive dialer, CRM form builder, sticky agent functionality, call back intelligence, and multi-level IVR. This solution streamlines customer interactions, enhancing operational efficiency and user experience.
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Top FonaDial Features
- CRM form builder
- Predictive dialer
- Sticky agent feature
- Call back intelligence
- Advanced multi-level IVR
- AI-powered voice bots
- Omnichannel integration capabilities
- WhatsApp Business API
- RCS messaging support
- Voice broadcasting services
- Cloud contact center solution
- Virtual mobile numbers
- Toll-free number services
- Automated SMS solutions
- Transactional notification delivery
- Customer sentiment analysis
- Human-like voice messaging
- 24/7 customer support
- Cost-efficient engagement solutions
- Comprehensive reporting and analytics.
